Ampeir Standard Terms and Conditions

Issued by: CH Technical Services Limited trading as:
Ampeir Electrical & Energy and CH Services
Version: 2.0
Effective Date: 15th May 2026

1. Acceptance of Terms

By requesting a quotation, booking a service, instructing the Company to proceed, or accepting any estimate, quotation, sales order, or invoice, the Customer agrees to be bound by these Terms and Conditions. These Terms apply to all works and services carried out by the Company and form part of the Agreement between the Company and the Customer unless otherwise agreed in writing.

2. Definitions

“Company” means CH Technical Services Limited, trading as Ampeir Electrical & Energy and CH Services.
“Customer” means the person, company, or other entity engaging the Company to provide works or services.
“Works” or “Services” means all electrical, renewable energy, inspection, testing, maintenance, repair, installation, commissioning, and associated services carried out by the Company.
“Agreement” means the quotation, sales order, invoice, specification, scope of works, and these Terms and Conditions, together forming the contract between the Company and the Customer.

3. Quotations and Pricing

Unless otherwise stated in writing, all quotations remain valid for 14 days from the date of issue. Quotations are based on the information available at the time, including any site visit, drawings, specifications, photographs, or details provided by the Customer, and on the Company’s current labour, material, and supplier costs. If material prices, supplier charges, or other project-related costs increase materially before the works commence or during the works, the Company reserves the right to revise the quoted price. Any such change will be notified to the Customer and agreed before the relevant works proceed. Quotations are also subject to site conditions matching those reasonably visible or disclosed at the time of pricing. If hidden defects, restricted access, structural issues, unsafe conditions, non-compliant existing installations, or other unforeseen circumstances are discovered, the Company may revise the scope, programme, and price accordingly. No additional chargeable work will be carried out without the Customer’s approval, except where immediate action is reasonably required to make an installation safe. The Company also reserves the right to correct any clerical, typographical, or administrative error in any quotation or document before acceptance or commencement of works. All prices are subject to VAT at the prevailing rate in the Republic of Ireland.

4. Grant Funding & Support

Where the Company provides assistance, guidance, or supporting documentation in connection with any grant, subsidy, rebate, or incentive scheme, such assistance is provided on an information and support basis only. The Customer acknowledges that eligibility, approval, payment, and timing are entirely at the discretion of the relevant authority or scheme administrator. The Company does not guarantee grant approval, payment, processing times, or continued availability of any scheme. Unless otherwise stated in writing, the Customer remains responsible for making the initial application, providing accurate information, meeting eligibility requirements, and complying with all scheme rules and deadlines. The Company shall not be liable for any loss, delay, additional cost, or failed application arising from grant refusal, delayed processing, changes to scheme rules, incomplete submissions, or inaccurate information provided by the Customer. Where a scheme requires approval before commencement, works must not begin until such approval has been formally received.

5. Scheduling & Access

The Customer must provide the Company with safe, timely, and unobstructed access to the property, electrical installation, and all relevant work areas on the agreed dates and times. The Customer is responsible for ensuring the site is reasonably prepared for the agreed works and free from hazards or unnecessary obstruction. If access is unavailable, restricted, unsafe, or the site is not adequately prepared, the Company may delay, reschedule, suspend, or leave works incomplete until suitable conditions are provided. The Company reserves the right to charge reasonable additional costs arising from such issues, including wasted time, additional labour, return visits, or rescheduling expenses.

6. Pricing & Payment

Payment terms are as set out in the relevant quotation, sales order, or invoice. Unless otherwise agreed in writing, larger projects, including solar PV installations, EV charger installations, and rewires, shall be invoiced on a staged basis as follows: 50% booking deposit on acceptance, 25% when materials are delivered to site or ready for delivery, and the remaining 25% on completion or prior to commissioning, energisation, or handover, whichever occurs first. Smaller works, maintenance visits, call-outs, and service jobs are payable on receipt of invoice unless otherwise agreed. The Company may suspend works, withhold commissioning, energisation, certification, or handover documents, and recover any reasonable costs arising from non-payment. Interest may be charged on overdue sums at 4% above the applicable base rate, calculated on a daily basis, together with any reasonable debt recovery costs permitted by law.

7. Additional Works (Time & Materials)

Any work outside the agreed scope may be treated as additional work and charged on a time and materials basis at the Company’s applicable rates, unless otherwise agreed in writing. The Company will use reasonable efforts to notify the Customer when it becomes apparent that additional chargeable work is required. However, where the Company identifies a condition that presents an immediate safety risk or legal compliance issue, it may take such reasonable steps as are necessary to make the installation safe, even where prior approval is not practicable. The Customer will be informed of the action taken as soon as reasonably possible.

8. Documentation & Certification

The Company may withhold certificates, test results, inspection reports, commissioning records, handover packs, grant-related documentation, and any other completion documents until all sums due have been paid in full and cleared funds have been received.

9. Warranty

Equipment, components, and products supplied by the Company are subject to the relevant manufacturer’s warranty terms. Any additional workmanship or installation warranty offered by the Company shall be governed by the applicable Ampeir Warranty Policy or other written warranty terms issued by the Company. Warranty cover does not apply to misuse, tampering, accidental damage, third-party interference, lack of maintenance, normal wear and tear, or faults arising from existing installations or equipment not supplied by the Company, unless otherwise stated in writing.

10. System Performance & Limitations

Any projections, estimates, illustrations, or forecasts relating to system output, energy consumption, savings, self-consumption, export income, battery performance, grant value, or return on investment are provided for guidance only and do not constitute a guarantee. Actual performance may vary due to weather, shading, usage patterns, tariff changes, grid conditions, equipment settings, maintenance, site conditions, and other factors outside the Company’s control.

11. Defects & Liability

The Company is not responsible for hidden defects, pre-existing faults, deterioration, or non-compliant conditions in the Customer’s existing installation or property which were not reasonably apparent at the time of quotation or commencement of works. Where a defect in the Company’s workmanship is established, the Company’s liability shall, at its option, be limited to repair, replacement, or carrying out reasonable remedial work.

12. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential loss, including loss of profit, loss of revenue, loss of savings, business interruption, loss of use, or downtime. Subject always to any liability which cannot lawfully be excluded or limited, the Company’s total aggregate liability arising out of or in connection with the Agreement, whether in contract, tort, negligence, breach of statutory duty, or otherwise, shall not exceed 125% of the total amount paid or payable under the relevant contract.

13. Retention of Title

All goods, materials, equipment, and products supplied by the Company shall remain the property of the Company until paid for in full. Until title passes, the Customer shall store such items securely, protect them from damage, and not sell, transfer, or encumber them. If payment is not made when due, the Company reserves the right, so far as lawfully permitted, to recover such goods and to enter the site or premises at reasonable times for that purpose.

14. Cancellation

Any cancellation or postponement must be made in writing. The Company reserves the right to retain all or part of any deposit and to recover any reasonable costs, losses, or charges incurred where materials have been ordered, labour or subcontractors have been scheduled, bespoke items have been prepared, or works have commenced. Where the Customer is entitled to statutory cancellation rights under applicable Irish consumer law, nothing in these Terms shall affect those rights.

15. Dispute Resolution

If any dispute arises out of or in connection with the Agreement, the parties shall first use reasonable efforts to resolve the matter through good faith discussions. If the dispute is not resolved within a reasonable period, either party may refer the matter to mediation or commence legal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or other interim relief where necessary to protect its rights or property.

16. Governing Law

The Agreement and any dispute or claim arising out of or in connection with it, including any non-contractual dispute or claim, shall be governed by the laws of Ireland. The courts of Ireland shall have exclusive jurisdiction, unless otherwise required by applicable law.

17. Execution of Agreement

The Agreement may be accepted by handwritten signature, electronic signature, email confirmation, online acceptance, payment of a deposit, or any other conduct clearly indicating acceptance by the Customer. Each such method shall constitute valid and binding acceptance of the Agreement.