Ampeir Standard Terms and Conditions
Issued by:
CH Technical Services Limited
(trading as Ampeir Electrical and Energy and CH Services)
Version: 1.0
Effective Date: 10th May 2026
- Acceptance of Terms
1.1 By requesting a quotation, booking a service, instructing works to proceed, or accepting an estimate from the Company, you (“the Customer”) agree to be bound by these Terms and Conditions.
1.2 These Terms apply to all works carried out by the Company, whether under a formal quotation, sales order, service call, or invoice.
1.3 These Terms shall form part of the Agreement between the Company and the Customer unless otherwise agreed in writing.
- Definitions
- “Company” means CH Technical Services Limited trading as Ampeir Electrical and Energy and CH Services
- “Ampeir” refers to Ampeir Electrical and Energy, a trading name of CH Technical Services Limited
- “Customer” means the person or entity engaging the Company
- “Works / Services” means all electrical, renewable energy, inspection, and associated services carried out by the Company
- “Agreement” means the quotation, sales order, or invoice together with these Terms and Conditions
- Quotations and Pricing
3.1 All quotations are valid for a maximum period of 14 days from the date of issue, unless otherwise stated in writing.
3.2 Quotations are based on the Company’s current costs of materials, labour, and other inputs at the time of issue.
3.3 Should there be any significant increase in material costs or other project-related expenses (being an increase of more than 5%), the Company reserves the right to revise the quoted price. Any such changes will be clearly communicated to the Customer and must be agreed prior to proceeding with the works.
3.4 Quotations are based on:
- visual inspection of the property; and/or
- information provided by the Customer
3.5 If, during the course of the works, unforeseen circumstances arise including, but not limited to:
- hidden electrical faults
- structural issues
- restricted access areas
- pre-existing non-compliant wiring or installations
the Company reserves the right to revise the quotation accordingly.
3.6 No additional work will be carried out without the Customer’s prior approval.
3.7 If revised works or costs are not accepted by the Customer, the Company reserves the right to suspend or terminate the works safely.
3.8 In the event of any typographical errors, omissions, or inaccuracies in any quotation, estimate, or documentation, the Company reserves the right to withdraw, cancel, or revise the quotation prior to acceptance or commencement of works. The Company shall notify the Customer as soon as reasonably practicable in such circumstances.
3.9 All prices are subject to the applicable rate of Value Added Tax (VAT) in the Republic of Ireland.
- Grant Funding & Support
4.1 Where the Company provides assistance, guidance, or information in relation to any grant funding, subsidy, or incentive scheme, the Customer acknowledges that:
- Approval is at the sole discretion of the relevant issuing authority
- The Company does not guarantee eligibility, approval, or payment
- The Customer remains responsible for meeting all eligibility requirements
4.2 The Customer is responsible for:
- submitting all required documentation
- ensuring information provided is accurate
- complying with scheme conditions
4.3 The Company shall not be liable for any loss, delay, or additional cost arising from:
- grant application rejection
- delays in processing
- changes in grant rules
- incomplete or incorrect submissions by the Customer
4.4 Where required by the relevant scheme, works shall not commence until formal grant approval has been received.
- Scheduling & Access
5.1 The Customer must ensure that the Company’s personnel have clear, safe, and unhindered access to:
- the property
- fuseboards
- electrical infrastructure
- all relevant work areas
on the agreed dates and times.
5.2 The Customer is responsible for ensuring the site is:
- safe to work in
- free from unnecessary obstruction
- suitably prepared for the agreed works
5.3 Failure to provide adequate access or preparation may result in:
- delays
- aborted visits
- incomplete works
5.4 The Company reserves the right to apply reasonable additional charges where:
- access is not available
- the working area is not adequately prepared
- works are delayed due to site conditions outside the Company’s control
5.5 Such charges may include, but are not limited to:
- additional labour time
- return visits
- rescheduling costs
- time lost due to site inaccessibility
- Pricing & Payment
6.1 Payment terms shall be as set out in the quotation, sales order, or invoice issued by the Company.
6.2 Project-Based Works
For larger works (including solar PV installations, EV chargers, or rewires), unless otherwise agreed:
- 50% Booking Deposit upon acceptance
- 25% upon delivery of materials to site or availability for delivery
- 25% upon completion or prior to commissioning
6.3 Small Works / Service Jobs
For smaller works, maintenance, or service jobs:
Payment is due on receipt of invoice, unless otherwise agreed in writing.
6.4 General Payment Conditions
The Company reserves the right to:
- suspend or delay works where payments are not made
- withhold completion, commissioning, or documentation until paid in full
6.5 Interest may be charged on overdue amounts at a rate of 4% above the applicable base rate, calculated daily.
- Additional Works (Time & Materials)
7.1 Where additional works arise that are not covered within the agreed scope or quotation, the Company reserves the right to charge for such works on a time and materials basis, in accordance with its standard internal rates and cost schedules.
7.2 The Company shall use reasonable efforts to notify the Customer as soon as reasonably practicable where it becomes apparent that additional works will be carried out on this basis.
7.3 Notwithstanding the above, where the Company identifies any issue that presents an immediate risk to safety, the Company reserves the right to take such corrective action as is reasonably necessary to make the installation safe without prior notification to the Customer. The Customer shall be informed of such actions as soon as reasonably practicable.
- Documentation & Certification
8.1 The Company reserves the right to withhold the following until full payment has been received:
- Safe Electric certification
- EICR reports
- commissioning documents
- installation documentation
- grant-related paperwork
8.2 Documentation will only be released once all outstanding payments are cleared.
- Warranty
9.1 All equipment supplied is subject to manufacturer warranties.
9.2 Additional warranty cover is provided under the Ampeir Warranty Policy, which forms part of the Agreement.
- System Performance & Limitations
10.1 Any performance estimates provided are indicative only.
10.2 The Company does not guarantee:
- system output levels
- energy savings
- financial return
- export income
- grant outcomes
10.3 Performance may vary depending on:
- weather conditions
- system usage
- environment and site conditions
- Defects & Liability
11.1 The Company shall not be liable for:
- pre-existing damage
- hidden faults within existing systems
- previously non-compliant installations
11.2 Where defects arise, the Company’s liability shall be limited to:
- repair
- replacement
- reasonable corrective work
- Limitation of Liability
12.1 The Company’s total liability shall not exceed 125% of the total contract value.
12.2 The Company shall not be liable for:
- indirect or consequential losses
- loss of profit
- loss of income
- downtime losses
12.3 Nothing in this clause excludes liability where prohibited by law.
- Retention of Title
13.1 All goods, equipment, and materials supplied remain the property of the Company until paid in full.
13.2 Ownership shall not pass to the Customer until full payment has been received.
13.3 The Company reserves the right to recover unpaid goods and may enter the site at reasonable times for this purpose.
- Cancellation
14.1 Cancellation must be provided in writing.
14.2 Deposits may be retained where:
- materials have been ordered
- costs have been incurred
- works have been scheduled or commenced
14.3 Statutory cancellation rights apply where required under Irish law.
- Dispute Resolution
In the event of any dispute arising out of or in connection with this Agreement, the parties shall use reasonable efforts to resolve the matter through good faith discussions within a reasonable period.
If the dispute remains unresolved, either party may seek to resolve the matter through mediation or may commence legal proceedings.
Nothing in this clause shall prevent either party from seeking immediate legal relief where necessary to protect its rights.
- Governing Law
This Agreement and any disputes arising out of or in connection with it (including non-contractual claims) shall be governed by the laws of Ireland.
The parties agree to submit to the exclusive jurisdiction of the courts of Ireland.
- Execution of Agreement
This Agreement may be accepted by:
- handwritten signature
- electronic signature platforms (including Sign.com, DocuSign, or similar)
- email confirmation
- any method clearly indicating acceptance
All such methods shall be legally binding and equivalent
